Managed Service Provider

Today, approximately 7 out of 10 end-user organisations contract with a Managed Service Provider (MSP) for some or all of their technology needs, according to a survey report published by CompTIA. The CompTIA study found 46% of the current users of MSPs have reduced their annual IT expenditures by 25% or more as a result of their shift to managed services, with 13% experiencing 50% or more in IT savings. These savings and other business benefits have driven 62% of the current users of MSPs to plan to increase the proportion of their IT operations managed by MSPs over the next two years.